Free Returns & Package Protection

Super fast and easy service to return the items.

I just took my first trip with my new TOBIQ 30L bag. It was great! I loved being able to separate my things - I especially liked the different colors so I can easily identify which compartment to open. I was also impressed with the high quality of the materials and the ability to use it as a backpack in the airport. I loved it so much that I purchased the 60L and the 45 duffle bag as well!

It was nice to know that I could return my bag if I had a problem. Fortunately I did not!

When I had a snap button issue with my new bag, Bonnie in Customer Service responded within 24 hours and immediately set up a Warranty Claim for me and emailed me my return label. It was such an easy process and my new bag just arrived yesterday! Everything happened so quickly and Bonnie always responded to any question I had the next day! That is how you create brand loyalty!! Thank you TOBIQ, can't wait to use my new bag!!

Fortunately didn't need it but it's nice to have the added protection

Free returns and package protection is a nice option to have in purchasing!