Want a different size or color? Or return for in store credit? Easy peasy! Click the box below and follow the prompts for an exchange. Our portal will help you arrange to exchange for an item of equal value, or in store credit. Once your item is in the mail, we will send your replacement.
Didn't love your item? It's OK, we still love you!
Click on the box below.
TOBIQ gladly accepts returns within 30 days of product delivery, minus the cost of a $9 shipping label. For a full refund, items must be returned to us in their original new & unused condition with tags attached. Once we receive your return, we'll inspect it and credit the original payment method (minus shipping fees and damages if applicable).
Policy - Lifetime warranty for manufacturer defects. Your bag should last a lifetime, and we stand by it.
For assistance regarding a warranty related issue, contact us at firstname.lastname@example.org.