• Exchange

    Want a different size or color? Or return for in store credit? Easy peasy! Click the box below and follow the prompts for an exchange. Our portal will help you arrange to exchange for an item of equal value, or in store credit. Once your item is in the mail, we will send your replacement. 

  • Return

    Didn't love your item?  It's OK, we still love you!

    Click on the box below.

    TOBIQ gladly accepts returns within 30 days of product delivery, minus the cost of a $9 shipping label. For a full refund, items must be returned to us in their original new & unused condition with tags attached. Once we receive your return, we'll inspect it and credit the original payment method (minus shipping fees and damages if applicable).


Lifetime Manufacturer Warranty

We stand by the quality of our products with a lifetime warranty. If you encounter a manufacturer defect in your bag (due to normal wear and tear) we will replace your item immediately.